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Why aren't Nico Live alerts properly working?

Unable to Connect
Nico Live Alert utilizes the following ports for communication: 843 and 2525 through 2544.
If any of these ports are closed due to programs such as security software, please
open them.

Note that ports 2545 and beyond may be used in the future as well.

Contact your security software developer and/or provider for details on how to open ports.

Alert Thumbnail Hidden
During peak traffic hours thumbnail data may fail to load.

As this could be caused by corrupted cache files, try deleting>
the image files stored in the following directories.

・Windows
C:/Documents and Settings/<USERNAME>/Application Data/NicoLiveAntenna.AF13000F70F492D28A0F3BBE6342BA29A9AB98CC.1/Local Store/cache

・Mac OS X
/Users/<USERNAME>/Library/Preferences/NicoLiveAntenna.AF13000F70F492D28A0F3BBE6342BA29A9AB98CC.1/Local Store/cache
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